HSBC Outline Example | Topics and Well Written Essays - 1000 words

HSBC - Outline Example The aims and purpose of the paper in addition to the thesis statement will be presented within the introduction. The background of the company will be presented in this section. This includes the services it offers, corporate strategy, goals, objective, vision and mission of the company. In addition, an internal environment analysis of the company will be given in this section of the paper through a SWOT analysis approach. The role of globalization in the contemporary banking and financial services industry will be discussed in this section of the paper in relation to the internationalization processes of companies. The impact of globalization in the company’s corporate strategies such as human resource management and management of a global value chain through technology will also be discussed. The strategies used by the company in entering new markets in a foreign country will be discussed in this part of the paper. The entry strategies into the Chinese banking and finance market will be specifically discussed. Justifications for each of the foreign market entry strategies will also be given with an analysis and discussion of pitfalls of these strategies. The following strategies will be discussed The external business environment will be analyzed and discussed in this part of the paper. This will involve a critical analysis of the political, economic, legal, social cultural, ecological and technological environment within the Chinese banking and finance industry and how it affects the operations of HSBC. This analysis represents the application of the PESTLE analysis model for a specific market or industry. The business strategies used by HSBC in achieving competitive advantage within the Chinese banking and finance market will be given here. This includes a discussion of international business strategies of the company such as marketing, human

World History from 1800 Essay Example | Topics and Well Written Essays - 1000 words

World History from 1800 - Essay Example As a result, the Indian public was seeking to oust the British from the country as early as possible. 2. At the time, the Indian National Congress, though still restricted to the elites of society, had already achieved widespread success and popularity as a forum for voicing dissent against the British government. 3. It was also in the same year that the â€Å"Surat Split† took place. The Surat Split i.e. the official rift between the Moderates and the Radicals was a culmination of a long history of differences in ideologies. The Moderates, who believed that the British government essentially worked for the welfare of the Indians, preferred Constitutional methods or passive resistance to show their disapproval. The Radicals or Extremists, on the other hand, wanted the British government to leave immediately and hand over the governing of the nation to the Indians. They practised what is now termed as militant nationalism. Differences in opinions and clashes finally led to the official breaking up of the Congress in 1907, into two distinct groups. 4. In 1906, the Liberal Party of Britain came to power. This gave a major impetus to the Indian National Movements, as the Liberals were sympathetic to the grievances of the Indians. They introduced major reforms, such as the â€Å"Morley-Minto Reforms† which encouraged nationalist leaders of that time. The speech reflects the popular sentiments of the Indians at the time. The term â€Å"alien government† clearly spells out that the British reign in India was now considered as something foreign and unwanted, as opposed to the previous notion of the â€Å"benign British influence.† The invaders who had come to India before, such as the Aryans or the Mughals, established their empires which were largely marked by prosperity and peace. There were huge developments in Trade

Cover Memo for two messages attached Assignment Example | Topics and Well Written Essays - 250 words

Cover Memo for two messages attached - Assignment Example For instance, ethical and logical appeals was created when I used the statement ‘We are a team of 55 marketing and media and professionals, and ‘Provide us with approximately 5o rooms and 2 conference rooms.’ These enabled us to captivate the attention of our audience to actually believe in us as credible persons who were serious about visiting the facility. Besides, I used the strategy of first person narration. As part of the team making inquiry, I had to speak on behalf of my team. Thus, I often used ‘I’, ‘we’ and ‘us’ appropriately. This made it much easier for me to communicate my message and appeal to my audience. Meanwhile, in Message 5, I used the strategy of courtesy when addressing my audience. This simply means the use of polite language in my communications. Even if the message was being written as protest of a poor quality work done to us, I decided to humble myself before my audience. These were evidenced in statements such as ‘We felt fortunate for your company to install an iron gate for one of our business tenants,’ ‘We were glad to transact with your company as it had provided us with a one year warranty for the gate’ and ‘We kindly ask you to send your team to inspect the gate and remedy the problem as soon as possible.’ I had to opt for this strategy because it convinces the audience. Indeed, it made me to win the confidence and attention of my audience whose services would be essential to us. On the other hand, I used appropriate vocabularies in my message. As a business communication, I knew that I would have to use terms and jargons such as transact, warranty, inspect and remedy. Their relevance made to be up to the context of my

How to become a lady to be admired and envied Essay

How to become a lady to be admired and envied - Essay Example None of the statements above includes level of college degree, level of career, financial wealth or marital status. This does not mean that they are not important. Certainly, they are to the same degree they are essential to an individual. Those accomplishments are as an outcome of goal setting and realization for those precise successes (Lowrey, 1). Being a woman is all about self-improvement and self-help. One should make a plan. Making a decision of the goal that one wants to accomplish in life and within a definite period is vital. Women should do something to be remembered when they are no more. For instance, you may want your children to recall the fact that that you were the cleanest or for the flower you grew. Again voicing your dream is an important goal regardless of where you are. Learn to tell the world who you want to be and what you want in life. When you tell others, it means committing. Ladies should always be aware of whom they are and what they want to become takes much approach. Look inside and find the things that you are proud of and this can be seen as self-aid or self-development. Before looking for her weakness, a woman needs to know what she does best. In addition, strength awareness builds character and confidence (Lowrey 3). In today’s society, it is very important to have a role model to whom one can look upon for guidance. The role model should be a positive influencer, one that we can trust, relate to our situations and share information that can help us reach our goals and help us to solve a problem. This role model lays an important part in our lives and they assist us in making sound decisions. They help us more in mental and growth development. Woman/a female in public eyes catch the attention of very many people. They watch the way in which a woman conducts herself, the way she speak and how she treats others. Women should live by the saying that ‘to whom much is given, much is expected'. They should understand the importance of representing themselves and the family in responsible and responsible manner. Skylar Diggins’, one of the basketball players is one of the role models among women and she tries to help young girls by volunteering. She hosts number of free clinics, coac hes many girls and speaks to them. She believes that this could help young girls realize their potential and set a higher bar for themselves (Diggings, 1). Most people in life have a role model who guides them. Reasons for these role models vary from one reason to another but the ideal they represent and the admiration they inspire is what makes them attractive. A role model should have the ability to give spiritual and moral values to an individual and stimulate a person to reach beyond one self. Today, the role models exposed to women are fashion related, interpersonal relationships, dating, marital as well as professional on careers. From Catholics’ point of view, blessed Virgin Mary remains the role model for all women at all times since they see her as an example of transcend and inclusive time and culture. Mary is seen as the perfect human being; in her, women of all walks of life can see what it means to be a woman in relationship with Christ. Women can learn fulfi llment of existence of feminine by not aspiring to become a copy of masculine since such thoughts always distort the mission and vision of a female (Sommers, 1). Successful Women and What They Do There are women who have really worked hard and they are

The Fiscal and Monetary Policy and Economic Fluctuations Essay

The Fiscal and Monetary Policy and Economic Fluctuations - Essay Example It is estimated to be a fifth of the universal total. The country also has a mixed economy and has sustained a steady Gross Domestic Product rate of growth, high levels of research and capital investment, and moderate rate of unemployment. The current economic situation in America is evidently different from the economic situation five years ago. The present Federal Reserve interest rate is between 0 and 0.25% and the Federal Reserve aims to maintain it until 2015. The Federal Reserve decreased the interest rate by half point in December, 2008. Also, the rate of inflation in the United States as of October 2012 was 2.16%. The current rate of inflation is 2.1% in comparison to the 3.8% rate of inflation recorded in 2008. The American inflation estimate constitutes transportation, apparel, recreation, education and communication, medical care, energy, housing, and food and beverages. Finally, the rate of unemployment as of March 2013 was 7.6%. This is equivalent to 11.7 million individ uals. On the other hand, the administration’s larger U-6 rate of unemployment, which incorporates those who are unemployed, was 13.9%. In contrast, the unemployment rate in America five years ago was 4.6% (Wallison, 2013). Question 2 The changes in interest rates, rates of inflation, and rates of unemployment can be attributed to several reasons. The changes in interest rates have been largely influenced by the activities of the Federal Reserve. The Federal Reverse has had an impact on the interest rates through altering the rate at which it loans out fund to financial institutions, altering reserve requirements of financial institutions, and by influencing the supply of funds through open market activities. Also, the Federal Reverse’s Board of Governors have largely contributed to the changes in interest rates by making decisions on changes in discount rates after receiving recommendations from one or more regional Federal Reverse Banks. The changes in rates of inflat ion have been facilitated by the activities of policymakers. The rate of inflation has changed because the law makers have assessed a wide range of fundamental inflation measures to assist in recognizing inflation tendencies. The most conventional forms of inflation measures leaves out commodities that tend to fluctuate in worth often or dramatically, for example, energy and food items. The rate of inflation has decreased because law makers have attempted to steady general consumer costs (LeRoy, 2011). Finally, the rate of unemployment has also changed due to a number of factors, one of them being employment by educational attainment. University educated individuals with a degree or higher educational qualification make up the most significant employment rate with approximately 44,648,000 of them having full time employment. In addition, this group makes up the least rate of unemployment of 4.6%. The highest numbers of unemployment are made up of people who do not have high school d iplomas. These people are followed by high school graduates who do not possess college degrees. Also, people with less than a diploma constitute the least number of people who are employed, at more than 10 million. Question 3 The strategies include encouraging entrepreneurship and small businesses and lowering taxes. Small businesses in America are the base of the United States economy providing employment to a large number of people. Encouraging business startups will encourage

Shawshank Redemption Essay Example for Free

Shawshank Redemption Essay The literary works such as novels, plays and short stories, have long inspired moviemakers to create films. Films based on these literary works usually draw more attention of the movie audiences or critics than the one not based on them. If a literary work is not well adapted into a film, a number of critics and viewers willingly rise to fulminate at its filmmakers for degrading the essence of its literary work. Also, a lot of people who read a book first usually have a certain bias that a movie inspired by it would not be any better than the book. Even though a film does achieve a superb adaptation from a literary work, many of them still tend to be more loyal to the book than the movie. Certainly, in order to dramatize the literary work and deliver its essence to the audiences in a limited time, a filmmaker has to change many of its detail settings and eliminate unnecessary characters. In addition, a screen writer has to simplify emblazoned descriptions of the book and rewrite it as dialogues to fit in the film through the process of the adaptation. In this process, there is the transformation from the language of words to the language of images. So, what is lost, and what is gained? A good way of finding an answer to this is to compare the film adaptation of the book with its original literary work that is the basis for the film. Novella, Rita Hayworth and Shawshank and Movie, The Shawshank Redemption Stephen King’s short story, Rita Hayworth and Shawshank, in Different Seasons, one of his collections published in 1982, is what the film, The Shawshank Redemption produced in 1994, is based upon. The movie, directed by Frank Darabont, is presented as if it is Ellis Boyd Redding’s (Morgan Freeman) story telling about Andy Dufresne (Tim Robins) convicted of murdering his wife and her lover. Ellis Boyd Redding, simply called Red, is a lifetime convict of Shawshank prison, telling you about Dufresne’s stay at Shawshank from his arrival to his escape. On the other hand, the novella is a little bit different format from that of the film. It is presented as a form of a document written by Red. He is looking back over twenty-five-year period of time, while writing, so the things that he described in the document have already happened. Due to this, the story is written as if it is told from someone. Basically, both the film and the book are very similar in terms of the story line. Even though there is the similarity of the plot, the film captivates the viewer more than that of the novella that seems to drag out for quite a bit. In fact, Frank Darabont’s adaptation of Rita Hayworth and Shawshank Redemption seems to convert an ordinary literary work into a cinematic masterwork. There are several elements that make it possible. The movie eliminates inessential characters to position major characters better, slightly modifies the story line and dialogue to strengthen the essence of the novella. In addition, it changes the role of certain characters to solidify their views. Overall, in The Shawshank Redemption, Darabont accomplishes a resplendent adaptation from the novella. Now, I would like to analyze what is gained and lost in the process of adaptation, comparing the both works in terms of these elements. Solidification of the Role of Certain Characters by Eliminating Inessential Characters If you read the book and watched the film, you would notice that there were many characters excluded from the book because they were simply not taking essential parts of the movie. They are only mentioned for a couple of times to explain a certain situation from the view point of Ellis Boyd Redding, who tells the story about Andy Dufresne and left behind the story soon. Darabont takes a resolute action to cut out these characters. In the book, while Andy’s serving in Shawshank, there is a constant change of different wardens who control the prison. By eliminating all the wardens, he removes a group of unnecessary characters at the same time. For example, there are several cruel, merciless wardens in the book; George Dunahy, Greg Stammas, and Samuel Norton (Bob Gunton). However, Dunahy does not even exist in the film, and neither does Stammas who was also a former guard in Shawshank. During Andy’s stay in the prison, the role of all wardens transformed and solidified into the last warden Norton. In the movie, Darabont only uses one warden, Norton to superintend Andy for the whole time of his stay in the Shawshank. If there was a frequent change of wardens in the film during Andy’s stay it would have confused the audiences, providing different focus to new wardens with their different characteristics. Another example is a brutal, cold-blooded guard, Byron Hadley (Clancy Brown). His role in the book seems obtrusive only in the part that Andy dare tries talking to him to save his tax payment when there is the roof sealing project on the rooftop of the prison. Then, soon later, he is retired from the prison in the middle of the story. Byron Hadley had gone two years earlier. The sucker had a heart attack and took an early retirement. (55) In the film, however, his role has always been a captain of the all guards during Andy’s stay, substituting for all chief guards from the book. Furthermore, his overall role of the film is much more prominent than that of the book. In other words, his role represents the Shawshank as a severe, notorious prison where cold-hearted guards watch over every movement of each prisoner. Instead of showing a number of vicious wardens and guards from the book, Darabont focuses on only these two major villainous characters, eliminating unnecessary characters. In addition, it ultimately provides the audiences time to develop the hatred and indignity against warden for numerous, evil and immoral deed they do. Not only wardens and guards but also some inmates in the book are eliminated as well in the film. For instance, there are three different prisoners, Sherwood Bolton, Ernie, and Brooks Hatlen, in the book. Unfortunately, Sherwood Bolton is gotten rid out of the film. He is a person who raises a crow named Jake until released from the prison. Maybe they set you loose someday, but†¦ well, listen: I knew this guy, Sherwood Bolton, his name was, and he had this pigeon in his cell. From 1945 until 1953, when they let him out, he had that pigeon. He wasn’t any Birdman of Alcatraz; he just had this pigeon. Jake, he called him. (26) Ernie, a sweeper of the cellblock, is another prisoner who used to do Red a favor only in the book by delivering contrabands such as a rock hammer which Andy asked Red for. Early the next morning, twenty minutes before the wake-up horn went off, I slipped the rock-hammer and a package of Camels to Ernie, the old trusty who swept the Cellblock 5 corridors until he was let free in 1956. He slipped it into his tunic without a word†¦ (31) The last person, Brooks Hatlen, has been a librarian in the prison for about 25 years. When he is paroled, Andy takes over his position in the library. A year later he is out from the Shawshank, he died in his home according to the book. He was working in the library then, under a tough old con named Brooks Hatlen. Hatlen had gotten the job back in the late twenties because he had a college education†¦ In prison, Brooksie had been a person of some importance. He was the librarian, an educated man†¦ I heard he died in a home for indigent old folks up Freeport way in 1953. (49) However, in the film, all three characters are taken the role of one person, Brooks Hatlen (James Whitmore), who eventually enables Darabont to eliminate first two characters as well as place more weight on the character of Hatlen in the film. In fact, the book makes him a headstrong person with no dialogue and no depth. On the other hand, the movie alters his character into a gentle, emotional person to make the audiences sympathize with him. After released, he hangs up himself, dramatizing it to be one of the grievous scenes in the film as well as emphasizing on what Red means by â€Å"institutionalized†: â€Å"First you hate them, then you get used to them. Enough time passes you get so you depend on them. That’s â€Å"institutionalized. They send you here for life. That’s exactly what they take. Part that counts, anyway. † There is also a very distracting character in the book, among various inessential characters eliminated in the film; Normadden. But in all that time Andy never had a cellmate, except for a big, silent Indian named Normaden (like all Indians in The Shank, he was called Chief), and Normaden didn’t last long. (54) Normaden was moved out, and Andy was living in solitary splendor again. 55) In the book, Andy shares a room with Normadden, a native Indian cellmate for a short period of time. If his character was appeared in the film, it would detract the view of the audiences from the mysterious character of Andy who spends most of his time enjoying being alone. In the film, moreover, he might have been left as a latent character which no one would pay attention to. Modification of Certain Plots and Dialogues Fat-Ass keeps blubbering and wailing. Total freak-out. Hadley draws his baton, gestures to his men. Open it. A GUARD unlocks the cell. Hadley pulls Fat-Ass out and starts beating him with the baton, brutally raining blows. Fat-Ass falls, tries to crawl. The place goes dead silent. All we hear now is the dull THWACK-THWACK-THWACK of the baton. Fat-ass passes out. Hadley gets in a few more licks and finally stops. This is what happens on the first day of Andy’s stay in the prison. It almost delivers the audience an infernal atmosphere of the Shawshank prison. In the book, on the other hand, almost nothing about Andy’s first day in the prison is presented although Red later mentions how new comers cry in tears at first night. First-timers usually have a hard time adjusting to the confinement of prison life. They get screw-fever. Sometimes they have to be hauled down to the infirmary and sedated a couple of times before they get on the beam. It’s not unusual to hear some new member of our happy little family banging on the bars of his cell and screaming to be let out†¦ and before the cries have gone on for long, the chant starts up along the cell-block: â€Å"Fresh fish, hey little fishie, fresh fish, fresh fish, got fresh fish today! † Andy didn’t flip out like that when he came to The Shank in 1948, but that’s not to say that he didn’t fell many of the same things. (93) Even though this scene of Hadley beating a fat new prisoner to death is not in the book, but only created in the film, it seems a good representation of the Shawshank. Another example is the way Andy is getting out of gang rape from Bobs Diamond (Mark Rolston) and their â€Å"Sisters. † In the film, when Diamonds fails to let Andy submit to him, Andy rather contempt his ignorance, so he ends up with being beaten. After the mobbing, when Diamonds returns to his cell, a captain guard Hadley clubs him to severe injury because he cannot save his tax without Andy. Eventually, Diamonds is transferred to another prison for serious injury, which gives the audiences some sort of a justice at the moment. In the book, however, Red describes Andy might bribe guards to gets rid of Bogs. Bogs Diamonds left off that summer, all at once. That was strange thing. Bogs was found in his cell, badly beaten, one morning in early June, when he didn’t show up in the breakfast nose-count. He wouldn’t say who had done it, or how they had gotten to him, but being in my business, I know that a screw can be bribed to do almost anything except get a gun for an inmate†¦ A guard could have been bribed real easy to let someone – may be two or three someones – into the block, and, yes, even into Diamond’s cell†¦ I’m not saying it was Andy Dufresne, but I do know that he brought in five hundred dollars when he came, and he was a banker in the straight world- a man who understands better than the rest of us the ways in which money can become power. 35) Although this part in the book may be more realistic to the truth, if it was directly adapted into the movie, it would not have the same impact to the audiences. There is a dramatic example of plot and dialogue change; when Tommy Williams (Gil Bellows) is killed by Hadley on the Norton order. Williams is happened to tell Andy that the Elmo Blatch (Bill Bolender) is the guy who murdered his wife and her lover. Although Andy has a chance to get a new trial with his testimony, Norton rather put him into the solitary, not giving him a chance for a new trial. In the meantime, Norton transfers Williams to the light security prison in a different county for concealing the information that can give Andy a new trial and release him. â€Å" This is a dialogue that Norton and Andy have in Norton’s office after Andy is done with a month of solitary stay that Norton ordered. It is because Andy mentioned a word â€Å"obtuse† to the attitude of Norton who does not concern his chance of new trial. However, in the film, the sequence is a little bit transformed into a different place. In other words, this is not what happened to Williams. Norton tries to let him forget about his hope and chance of new trial and release. The similar dialogue scene in the book is shot at a solitary where Andy has already been served for a month in the movie. Even though Norton orders Hadley to shoot Willams at the prison yard when he does not notice it, he lies to Andy that he is killed because of his escape. â€Å"I’m sure by now you heard. Terrible thing. A man that young, less than a year ago trying to escape, broke Captain Hadley’s heart to shoot him. Truly it did. We just have to put it behind us. Move on. † This scene makes the audience harden their hatred for the warden and loathe brutality of his character more. Transformation of this part eventually strengthens the vicious character of Warden and Hadley, making the audience impossible to feel sympathy for them. This sequence in the film is significant because it leads Andy to feel extremely resentful, igniting him to escape whereas the dialogue in the book simply does not carry such an allusion of his escape at the moment. As the story towards the ending, there is more heart-twisting in the film than in the book, especially when the audiences make an assumption that Andy commits suicide. It is because Andy talks strangely, bringing up Mexico, Red is told Heywood gave Andy a length of rope, and a guard is walking up to look for Andy in the next morning roll call. Then, when the guard finds that Andy escaped, it almost feels like the load off. A MAN is meticulously stripping the old paint and varnish by hand, face hidden with goggles and kerchief mask. Red appears b. g. , a distant figure walking out across the sand, wearing his cheap suit and carrying his cheap bag. The man on the boat pauses. Turns slowly around. Red arrives with a smile as wide as the horizon. The other man raises his goggles and pulls down his mask. Andy, of course. They hug each other. Ending with a panorama view of the blue vast ocean, the audience is finally able to feel relieved and happy for Andy and Red meeting up together. As other examples of plot changes, this scene is also never described in the book. At the end of the book, Red writes, like he says in the film, â€Å"I hope the Pacific is as blue as it has been in my dreams. I hope. † (107) In fact, the Pacific is only as blue as the reader thinks and as beautiful as Red expects it to be. In other words, the end of the novella makes the reader hope more that Red makes it to Zihautanejo and meets Andy, ending with â€Å"I hope. † This is absolutely what is gained in the film, but lost in the book. Like many other films inspired by their original literary works, the film, The Shawshank Redemption, is also inspired by the novella, Rita Hayworth and Shawshank Redemption written. Basically, the movie is based on the language of Stephen King, but through Frank Darabont’s adaptation of the novella, we see the transformation from the language of words to the language of images in his film. As for the question earlier, â€Å"what is gained and lost? † in the process of this transformation, Darabont answers through his movie. His adaptation presents some changes that strengthen the movie without any digression from the original literary work. In fact, the overall essence of the story is described better by the movie. Elimination of unnecessary characters, alteration of the role of certain characters, and modification of certain plots and dialogues make it possible. As a matter of fact, despite these alterations, the differences between both works do not seem much disturbing in terms of the story line after all. Maybe this is what Robert Altman means by â€Å"Cinematic equivalents of literary material manifest themselves in unexpected ways. †

The effect of training and development on employee Performance

The effect of training and development on employee Performance Human Resource Management employs training and development as its feature that enables an organization to train its employees according to the requirement of the organization and polish the skills. Training activities are designed to improve human performance on the job the employee is presently doing or is being hired to do (Nadler, 1970). Development is concerned with the overall growth of the employee. The employees in an organization need to understand the job and its importance. Many a times learning occurs simultaneously with the job, but it is the obligation of the employer to provide on the job training to improve the skills of the employee as well as improve overall performance. Training and developmental activities in an organization affect the work performance of the employee and ultimately the firm. Infosys is a company that efficiently manages its employees and provides training for its employees different areas like the technical training, induction training, leadership training, cross cultural training etc. Leonard Nadler, (1970), Developing human resources, Gulf Pub. Co, pp.76-79 Research background The study proposes to understand the impact of training and development on employee performance with special reference to Infosys Technologies Limited. Training helps an employee acquire more skills and capabilities that help improves their performance in the job; training also makes them proficient in the job (Dahama, 1979). While developmental activities focus on learning new things which provide them new options to grow in the organization. Training and development models are explained with the help of learning theories viz. behaviorist theory, cognitive theory and humanist theory (Mowrer Klein, (2001). All these theories are concerned with the teaching and learning process of the employees. There are three main approaches to training which are adopted by organizations while deciding on the type of training delivered to the employees namely, traditional, experiential and performance based approach  (Rama et.al, 1993). The continuous learning activities, professional and personal development in Infosys makes the company become successful in the IT industry and marks its presence in the world. The company gives due consideration to its employees and provides training in areas that make the employees well versed in their field. Infosys makes a framework for the continuous improvement of the employee and provides opportunities for their growth. They have incorporated many programs that mostly focus on the learning and development of the employees. Dahama, O. P, (1979),  Extension and rural welfare, New Delhi: Ram Parsad and Sons, pp.45-48 Rama, B. R, Etling, A. W, Bowen, B. E, (1993), Training of farmers and extension personnel, New Delhi: Mittal Publications, pp. 47-48 Mowrer R Robert, Klein B Stephen., (2001), Handbook of contemporary learning theories, Routledge, pp.16-19 Infosys Technologies Company description Infosys Technologies is a company that was established in the year 1981 by seven people. Infosys is one of the largest IT companies in India with more than US $5.4 billion revenue. Kris Gopalakrishnan is currently the CEO and MD of Infosys that delivers technology enables solutions to clients in different parts of the world. The company has 114,822 employees who work in the different parts of world and the company has its office in 33 countries. Even though the employee turnover in the IT industry is high the company is able to sustain its employees because of the efforts taken to provide growth and motivation through training and developmental activities. The company is considered to be one that provides the best kinds of training to its employees. They are well known for the training and developmental initiatives taken up to improve the performance of its employees. Infosys conducts training and development programs for the new recruits and also for the existing employees. Infosys has the following departments that provide different trainings to the employees: Education and research department this department provide technical training for the new recruits and the training lasts for about 14 weeks. This department also provides training for the middle level employees. Quality process training- the company is keen on making its employees understand their role in the organization; this department provides training clarifying the roles. Managerial programs and personal effectiveness- This department provides training to the managers in improving their skills and capabilities as managers, improves their leadership skills and induce team spirit in the organization. Infosys leadership system (ILI) The company has an institute called the Infosys leadership institute which is catered to bring growth to the employees and enhance their leadership abilities thus giving them the opportunity to improve themselves. http://www.infosys.com/about/what-we-do/pages/index.aspx (accessed on 3/12/2010) http://www.icmrindia.org/casestudies/catalogue/HROB%20Mini/CLHR016.htm(accessed on 3/12/2010) https://careers.infosys.com/infyrms/infycareers/careers/training.asp(accessed on 3/12/2010) Rationale for the research topic The research work will throw light on the importance of training and development activities on improving employee performance. The study aims to evaluate the various training methods and models adopted by Infosys that motivate its employee to work towards the goals of the organization. Research will highlight the contributions of the developmental initiatives of Infosys on the growth and development of the employee. The study will focus on the effect of training and development on employee performance in Infosys. Literature review Training and development Training and development is essential part of the Human Resource Department in any organization. According to Van (1962) training is the process of teaching, informing, or educating people so that they may become as well qualified as possible to do their job, and become qualified to perform in positions of greater difficulty and responsibility. The staff in an organization is trained in different areas so that they become efficient in performing their activities. Inservice training is provided to employees so that their performance in the job increases as well as equips them to hold the responsibilities well. This training provides a development and growth for the individual. On the job training helps develop new core competencies and capabilities of the worker (Malone, 1984). There are various types of training that an employer needs to provide to the employee so that they are capable and competent enough at different stages of their work in the company. Following are the types of training: Orientation training or induction training: this is a training that most companies provide to a new employee. A new recruit will be unaware of the rules and work culture of the company, thus familiarizing them with the company is the responsibility of the HR department so that the employee is at ease and able to work effectively in the new environment (Rogers Olmsted, 1957). Foundation Training- This training is given to the employees to improve their overall skills like communication skills, coordination skills, leadership skills and also to understand their profession well and to gain knowledge regarding the administration. Technical training in companies in Infosys they provide their employees with the technical training that suits their work. This is provided to enhance their technical knowledge and make them professional in their area work. This is provided both to the new recruits as well as to the existing employees. Refresher training this is another type of training were the skills and abilities are updated. The employees need to be up-to-date with the changing scenario especially in the technology sector. The employees cannot work with obsolete skills, thus they are giver refresher training to improve their productivity (Van Dersal, 1962). On the job training- This kind of training is mostly provided to the employees by their superiors. The superiors do give formal instructions, presentations and involve the subordinated in discussions. By this way the employee gets an opportunity to gain more knowledge regarding their work and develop new skills. Developmental training- Training that helps an employee develop and grow in the organization. This type of training will help him take up more responsibilities and hold higher positions Malone (1984). This training will give the employee the professional skills, technical skills and more knowledge that will cater to their development and support them in climbing up the ladder of hierarchy in the organization and promote career development. Benefits of training and development There exist a relationship between training and development and employee performance. Training is the method of learning new things through education, practice and experience (Armstrong, 2000). An effective training can make the employees more competent and efficient and contribute to the growth of the organization (Ginsberg, 1997). A well trained employee will always be aware of his abilities, duties and responsibilities. The skills acquired can be efficiently utilized which will enable him to work towards the goals of the organization. Training is beneficiary to both the employees and the company in a lot of ways. Training makes an efficient and thus increases productivity More production leads to increased sales Wastage is reduced Employees will be more satisfied thus turnover and absenteeism will be reduced Efficient employees will produce more quality products Training is also a means of motivating the employees, the performance level of the employees also increases which acts as a pillar for the growth of the organization. Training and development in Infosys Infosys ensures that the employees are given the right kind of training thus contributing to the growth of the employees. Infosys has a well structured training process which is divided into many steps. Step1. Analyzing the training needs of the organization Step2. Objective of the training are formulated Step3. The already existing training methods are reviewed Step4. Develop a new method or select the already present method Step5. Training evaluation method has to be understood Step6. Implement the training program developed Step7. Measure the results obtained after training implementation This shows that the company has plan regarding the different training provided to the employees and they ensure that the results are obtained (Kumar, 2009). Infosys has a Training and development department that has many teams which take up the responsibility of managing the training activities in the organization. The teams include corporate training teams, teams for organizational development etc. Infosys follows certain methods like presentation, conferences, seminars, role playing, on the job training, case study, simulation, mentoring, in order to impart training to its employees. Some of the important types of developmental and training initiatives of Infosys include: Induction for new recruits, buddy programs to make the new employees familiarize with the organization, leadership, appraisal and quality training. They have adopted certain employee development methods that include, career pathing, options for higher education, plans for performance improvement, giving more projects to work on (Koontz, 1990). Infosys is keen on providing leadership training to its employees and they have set up the leadership institute that provides leadership development program (Durai, 2004). Armstrong Michael, (2000), Understanding training, Human Resource Management Practice, 8th Edition, Kogan page limited, London pp:543 Durai, (2004), Human Resource Management, Pearson Education India, pp.200-203 Koontz, (1990), Essentials of management, Tata McGraw-Hill, pp.218-220 Malone, V. M, (1984), Inservice training and staff development, Agricultural extension: A reference manual,  Rome: FAO, pp.12 Kumar Nirmalya, Mohapatra K Pradipta, Chandrasekhar Suj, (2009), Indias global powerhouses: how they are taking on the world, Harvard Business Press pp.70-72 Rogers, F. E., Olmsted, A. G, (1957),  Supervision in the  cooperative extension service, WI: National Agricultural Extension Center for Advanced Study, pp.23 Van Dorsal, W. R, (1962),  The successful supervisor,  New York: Harper and Row, pp. 23-26 Ginsberg, L, (1997), Training for the long haul, Computer Shopper, Vol: 17, pp: 4 Research Questions What are the effects of training and development on employee performance in Infosys Technologies Limited would be the foremost and the most relevant question related to the topic. Some other questions that can be put forward in relation to the topic are: How will training bring about a change in the productivity of the employees? What are the important developmental initiatives taken up by Infosys to provide its employees the opportunity to grow? In what way is effectiveness and performance of the employees linked to the training and developmental activities in the company? Research objectives Primary objective To study the effect of training and development on employee performance in Infosys Specific objectives To evaluate the effectiveness of training and development on employee productivity To understand the training and development models of the company that contributes to the growth of the employees To study of there is a relationship between employee performance and training and development in Infosys Methodology Research design and design adopted A research is the process of findings answers to certain problems that are carried out within a framework of philosophies, procedures, approaches, and techniques which are tested for reliability (Kothari, 1985). A research methodology is the process of systematic way of collecting and analyzing information related to a topic. This study follows a method of problem identification in the company related to the topic and then finding solutions to the problems and issues (Kumar, 2005). For the purpose of problem diagnosis and testing relevant data are collected and analyzed. Kothari, C.R., (1985), Research Methodology- Methods and Techniques, New Delhi, Wiley Eastern Limited, pp.2-5 Kumar, Ranjit, (2005), Research Methodology-A Beginners, (2nd.ed.), Singapore, Pearson Education, pp. 38-40 8.2 data collection methods 1. Sampling Methods The sampling method chosen in this study is convenient sampling were the author distributes questionnaires to the employees. The population chosen for the study is the employees of the company, under the category of trainers and trainees Infosys. Samples are chosen according to the convenience of the author from both populations. 2. Sample size Sample size is the number of employees chosen for the study from the total population of employees in the company. The number of employees chosen among whom questionnaire will be distributed in Infosys is 100 which include 25% trainers and 75% the trainees. 3. Sampling technique Sampling techniques is the method by which the researcher chooses samples from the total population. The categorization of the sampling is also important. In this particular study the researcher will choose samples from both the trainer population and employee population who undergo training in Infosys. This is done in order to analyze the effectiveness of training and development from two angles namely from the point of view of the trainers and the trainees. The questionnaires are distributed among these groups thus retaining valuable information regarding the training and development activities of the organization. Questionnaires Questionnaires are a means to collect relevant data from the group under study. This study carried out with the help of structured questionnaires that contain questions related to the topic. It will include questions regarding training and development and employee performance in the company. Questionnaire help the researcher get direct responses of the employees who are associated with the training and development activities of the company. While using questionnaires there are chances that the responses obtained may be biased and not the real response of the respondent. In this research the researcher needs to prepare 2 types of questionnaires one for the trainers and another one for the trainees. Thus he can obtain the response from both these groups regarding the topic. Interview The various drawbacks of questionnaires can be overcome using the interview method as it provides an opportunity for researcher to have a face to face interaction with the employees. Interview method is relevant as the interviewer can include more interactive and open ended questions. This will help obtain more specific information related to the topic. Interview method can be used in cases where the sample size is low. In this study the researcher can interview the trainers and other employees and get their personal opinions and suggestions on training and development followed in the company and how it has brought about a change in them. Data Analysis Data analysis is the process of converting the collected raw data into a polished form which can be easily interpreted and understood to give relevant conclusions. There are various data analysis techniques that can be used in different types of researches according to the requirements (Nolan Bryan, 1994). Empirical data are analyzed using statistical tools which provide reliable and accurate results. In this particular study the data analysis method that can be used are the percentage analysis and Chi-square test. These tests will help obtain accurate results for the study and prove or disprove the objectives formulated.   Nolan Bryan, (1994), Data analysis: an introduction, Wiley-Blackwell, pp.134-136 Resource Requirements The author needs different types of data and resources to carry out the study effectively. The data are collected by primary and secondary means. In this study the author obtained primary data by way of questionnaires which when distributed among the respondents give relevant responses which can be used in the study. Secondary data are collected from books and journals, articles, magazines, websites and other media. The author can make use of libraries to collect information from books; World Wide Web is also means for obtaining information related to the topic. Time scale EXERCISE WEEKS One Two Three Four Five Six Seven Eight   Selection of research proposal Decision on topic title Working on research background Rationale Execution on research objectives Formulation of research questions Working  Ã‚  on literature review Knowing research methodology Elucidating data collection method Working on data analysis Clarification with the lecturer Time spectrum Bibliography